Delete your account

In the app

Open Three7Jean → Profile → Settings → Account → Delete account, type DELETE and confirm. Your account closes immediately (your profile and posts are no longer shown) and is deleted for good after 14 days. If you sign in again within the 14 days, you can keep it.

Without the app

Email support@three7jean.com from your account’s email address with the subject “Delete account”. We will delete it within 30 days and reply when it is done.

What is deleted

Your account, profile, posts, comments, XPRESS, private messages, reports, blocks, interests and all the photos and videos you uploaded. The provider’s backups are deleted automatically within a few weeks.

What we keep

Nothing, with one exception: if an account was permanently closed for a serious breach of the Terms, we keep an irreversible fingerprint (hash) of the email, the reason and the date, so the same email cannot sign up again.